WorkSwarm for Quick Commerce

From surge to sorted, in one chat.

Humans and AI agents working side-by-side for Head of Operations, Category Manager teams.

Compliance & Security

Recommended: WorkSwarm Cloud

Operations volume meets compliance discipline. Worker onboarding under Shops and Establishments Acts (state-specific), gig worker regulations under the Code on Social Security 2020 (where notified), TRAI DLT for customer SMS, DPDP for customer data, FSSAI for any food-handling vendor, and our incident response runbook is calibrated to the kinds of surge and fraud patterns quick commerce sees.

DPDP Act 2023TRAI DLTFSSAICode on Social Security
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Your data, your network

Your books stay on your PC. We come to them.

For Quick Commerce teams that run their books on Tally or BUSY, Workswarm reaches in over an outbound encrypted tunnel. The Company.tdl never leaves your office. Workswarm helps draft followups, reconcile invoices, and prepare GST workings without copying a single row out.

Accountant's DeskWindows PC at the SMB officeTally PrimeCompany.tdl on C: drivebooks, ledgers, GSTINWorkswarm Desktop HelperReads Tally locally via XML APISame machine. No data copied out.On Device PII StripperRemoves names, GSTINs, amounts before anything leavesMCP Tunnel AgentOutbound only. mTLS. No incoming ports opened on the PC.Only sends the question, not the books.DATA NEVER LEAVES THIS BOXENCRYPTED TUNNEL (mTLS)Carries question and result onlyWorkswarm CloudMulti tenant. Encrypted per tenant.WorkstreamOrchestratorTally SLMKnows Tally schema andIndian GST formatsPer tenant LoRA adapterAction TemplatesFollowup drafts, reconworkings, GST returnsAudit LogRecords every question and result. No book data.Available to the SMB owner for review any time.NO FRONTIER

Never leaves your side

  • The full Tally Company.tdl file with all books
  • Party names, GSTINs, ledger balances, lines
  • Bank account numbers and payment instructions
  • Anything not explicitly approved to share

Crosses, encrypted

  • A short question (for example "list invoices older than 60 days")
  • Anonymized aggregates (totals, counts, ageing buckets)
  • The reply Workswarm computed (a draft email, a recon entry)

What Workswarm does

  • Decides which workflow to run
  • Drafts the message in the company's brand voice
  • Returns a result the helper writes back into Tally
  • Stores audit trail of questions only
OK
Compliance picture. Tally data stays on the device per existing IT policy. DPDP Act 2023 is satisfied because no personal data is exported off the device without explicit consent on every action. Disconnect the tunnel any time and Tally keeps working normally.
Your environmentEncrypted tunnelWorkswarm orchestrationRestricted zone
See the full architecture

Also relevant for Quick Commerce

Bank or NBFC under RBI localization. RBI payment data localization is satisfied. PCI DSS scope is dramatically smaller because card data never enters Workswarm. DPDP obligations stay with the bank. CERT In incident reporting is straightforward.

See BFSI architecture
See full architecture
Use cases

Workflows for this industry

1 live demo · 9 coming soon

Coming

Fleet Maintenance Window

120 bikes serviced in 5 days, 0 SLA breaches

Coming

Crisis Logistics War Room

Cyclone disruption resolved, 92 percent SLA preserved

Live

Dark Store Layout Optimization

Pick time reduced 22%, order accuracy up to 99.4%

Coming

Rider Route Optimization

Average delivery time down 18%, fuel cost reduced 12%

Coming

Demand Surge Forecasting

Surge demand predicted 6 hours ahead, stockout reduced 74%

Coming

Rider Hiring Blitz

200 riders hired in 10 days, 88% 30-day retention

Coming

Customer Complaint Resolution

Complaint resolution in 4 min avg, refund rate down 32%

Coming

Vendor Onboarding Sprint

40 new vendors onboarded in 7 days, compliance 100%

Coming

FSSAI Compliance Audit

FSSAI audit cleared, 0 critical observations

Coming

Promotional Campaign Sprint

Flash sale drove 3x order volume, app installs up 28%

Join the Quick Commerce waitlist

Be first to run your head of operations workflows with WorkSwarm. Early access for Quick Commerce teams opens soon.

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